Returns & Exchanges

We want you to love every step in your new footwear, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your boots aren't the perfect fit, our simple return process ensures a hassle-free experience from start to finish.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unworn boots back in their original packaging and include all tags to ensure your return is eligible for a full refund.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your returned boots, we will process your refund or ship out your new exchange size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing